Are the materials of silicone dolls safe? Our silicone dolls use high-quality medical-grade silicone to ensure non-toxic and non-allergic reactions. We are committed to providing safe and comfortable products.
How do I clean and maintain my silicone doll? Please use warm water and non-irritating soap to gently wash the doll, and make sure to dry it with a clean towel after cleaning. Avoid using strong acid or alkaline cleaners.
Can silicone dolls be used with lubricants? Yes! We recommend using water-based or silicone-based lubricants to protect the material of the doll. Avoid using oil-based lubricants to prevent damage to the silicone.
What are the dimensions and weights of silicone dolls? Our silicone dolls are available in a variety of sizes and body shapes. Please refer to the description of each product for specific specifications.
How to store silicone dolls? It is recommended to lay the silicone doll flat on a clean surface, away from direct sunlight and high temperature environments. It can also be wrapped in a soft cloth to prevent scratches.
Is warranty service provided? Yes, we provide a limited warranty for all silicone dolls, covering defects in materials and workmanship. Please refer to our warranty policy for detailed terms.
How long does it take to ship the order? We usually ship within 3 business days after order confirmation. Shipping time depends on your location and usually arrives within 6 business days.
How to deal with damage in shipping? If your doll is damaged during shipping, please contact our customer service immediately after receiving the goods and provide photo evidence, and we will provide you with a solution.
What are the payment methods? We accept a variety of payment methods, including credit cards, debit cards, and e-wallets. Your payment information will be processed through a secure payment gateway.
If you have any other questions, please feel free to contact our customer service team, we will be happy to help you!